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Diamond Multimedia President Shows Radeon HD 3870 Resistor Fix

Following a conversation with Diamond Multimedia president Bruce Zaman, I was sent a detailed picture that shows where a Zero Ohm value resistor needs to be added to the board to resolve the problem the Alienware systems are seeing. Bruce assured Legit Reviews that only Alienware systems are impacted by this as they had a sku that was different from the retail graphics cards. Diamond Multimedia has been very open about the issue that was leaked out recently and I really like how they have handled the entire situation. Diamond knows what is causing the issues and has fixed it. If you have an Alienware system that has a Diamond Radeon HD 3870-512MB DDR4 you might want to check it and make sure it has a resistor where the arrow below it pointing. If it doesn't you should contact Alienware and get it RMA'd.

HD3870 card failing with 750W PSU. Lower quality resistor in diamond card causing failure, not on original reference design which we signed up for.

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Posted by | Wed, Sep 24, 2008 - 06:34 PM