One Motherboard Maker Explains Why AMD AM4 Boards Are Missing

If you’ve looked at building an AMD Ryzen 7 system you’ll find that the processors are pretty easy to find, but good luck finding a motherboard. Most of the AMD motherboards based on the X370 and B350 chipsets are out of stock and back-ordered. It doesn’t matter what brand you are looking for as ASUS, ASRock, Biostar, Gigabyte, and MSI are all selling out quickly due to the limited quantities available.

AMD AM4 Motherboards Backordered

Over the past 72 hours we’ve reached out to all of the board makers and AMD to see if we can figure out what is going on. AMD got back to us quickly and we received a statement saying that strong demand is the culprit.

“AMD is pleased with the enthusiasm for Ryzen and the strong demand worldwide for Ryzen 7. Demand for Ryzen 7 does exceed our motherboard partners’ initial expectations. Our partners are rapidly ramping up shipments, and we expect sufficient motherboard supply in a few weeks.” – John Taylor,  Corporate Vice President, Worldwide Marketing at AMD

Then we started hearing back from the board manufactures and most stated that the first batch of boards was very small and shipped by air. They also noticed that the normal bulk shipments are done in shipping containers that come into North America by sea from Asia and that takes weeks and they should start arriving at any time. ECS (Elitegroup Computer Systems) has been notably absent from the AMD AM4 motherboard market, but they do have AM4 boards coming. While we heard back from most all of the manufactures one statement stood out from the rest and they wanted it shared as long as they could remain anonymous.

“It’s all about the bad coordination, bad communication, bad support and bad timing to launch this platform in my opinion. With all these issues, none of us could start manufacture the boards sooner. Also, in January and February, all board vendors’ production lines were occupied with Intel 200 series boards before Chinese New Year and tried to ship as much boards as we can to ensure we won’t have stock issues while Asia was on New Year vacation.

In late December, AMD decided to pull in the launch date (it was scheduled to launch in late Q2) and launched it right after Chinese New Year but AMD keep the CPU supply quantity secret from us the whole time. They only shared the data 2 weeks before the launch, we didn’t understand why they were doing it. Also, their BIOS team and engineers were doing terrible jobs on supporting us on the BIOS microcode updates, driver updates, CPU samples for testing. They have done nothing they should have been doing to support the launch platform partners and always delay or give no response on support requests. We were all having huge issues to debug with limited AMD resource support including validating the parts, and fixing the memory clock speed that is all limited by AMD.

In general, it’s been too long for AMD to launch a new CPU, so they forgot how to do it, so they launched the CPU just like they were launching the graphics card. They didn’t care about the platform eco-system, so the eco-system is suffering and stock is delayed.

We are flying in new batches every 3 days to try to fulfill the back orders ASAP, so they should be all back in stock soon. With all the board reviews released, per Newegg and Amazon, the AMD memory limitation issue is slowing down the sales though.

We need your help to feedback that to AMD as well on their supports issues.” – Anonymous Motherboard Manufacture

That response to our e-mail inquiry to where are all the Ryzen motherboards at was not expected, but confirms what we have all thought. AMD hasn’t launched a new platform is many years and it had a tough time supporting board partners. Legit Reviews was also contacted by memory makers for help getting engineering contacts at AMD ahead of the Ryzen launch to ensure their memory kits were compatible as they couldn’t get support knocking on the front door. Now here we are just a week after the launch and there are motherboard supply issues, UEFI issues and memory performance issues (Check out our memory performance scaling article to see what those are).

AMD Ryzen Test System

All of our AMD Ryzen 7 testing has been done on the MSI X370 XPower Gaming Titanium motherboard and it has performed pretty well, but it is the most expensive AMD X370 board on the market today at $299.99. We found 2 DIMM single-rank module performance to be fine up to 3200 MHz, but could only get 4 DIMM single-rank module performance up to 2133 MHz in our memory scaling article that we recently published. Memory performance has gotten better on Ryzen since we first told you about the memory performance issues over two months ago, but there is still room for improvement from all board makers.

MSI X370 Gaming Titanium All Slots Full

The board makers are rolling out new UEFI (BIOS) updates that are improving the platform. For example, MSI just released UEFI 1.22 for their X370 XPower Gaming Titanium motherboard on March 5th that allows you to disable SMT, but we just found out that the board lacks a CLKGEN (clock generator) on it to adjust the bus frequency for fine tuned overclocking. We were hopeful that was something MSI would enable with a UEFI update, but the board is lacking the physical components to enable it.

“Our CPU frequency is 25MHz a level, i.e.: when you key in 4000 the frequency is 4000; 4010 or 4020 and enter, frequency will auto adjust to 4025. Key in 4026 will be 4050 and so on. The question on memory to 3600MHz, is because ASUS ROG Crosshair VI Hero ($255.00) and Gigabyte K7 featured CLKGEN on board, MSI also have upcoming model featured this as well, I’ll keep you posted.” – MSI TW

Oh, the dreaded 0.25x multipliers that are thought to be causing timing issues with Windows 10. The good news is that MSI has a new model coming out with this feature to compete with ASUS and Gigabyte, but it is lacking on their current flagship model. We talked with AMD about some of the missing overclocking features (reference clock adjustment, advanced memory settings, the ability to disable SMT, and advanced voltage options) on the X370 boards and they let us know that the motherboard makers need to step up.

“Obviously, there are different options to enable overclocking; multi and voltage adjustment, also reference clock. One of the ways the MB guys can differentiate their product lines is the inclusion of ref clock adjustment. With X370, B350, and X300 all offering overclocking the ODMs want to differentiate their product lines. Now that the MB guys see how beneficial and desirable ref clock adjustment is, I expect all the motherboard makers to release models to stay competitive. As AMD establishes presence in the high performance and enthusiast market, more and more partners will take advantage of the market opportunities and deliver even better options for builders and overclockers.” – Source Inside AMD

Hopefully the AMD motherboards for Ryzen get better and it sounds like new boards are already coming that will have more overclocking features and enhancements. Right now we can’t say that we are in love with any one particular AMD X370 board, but we are looking at a number of models right now.

  • Search for an AMD X370 Motherboard on Amazon here or an AMD B350 Motherboard here.
  • Look at all 21 of the AMD AM4 (X370/B350) boards on Newegg here.

More AMD Ryzen Coverage on Legit Reviews:

AMD Ryzen 7 1800X, 1700X and 1700 Processor Reviews
AMD Ryzen 7 1700 Processor Overclocking
AMD Ryzen versus Intel Kaby Lake – Gaming Performance
AMD Ryzen 7 DDR4 Memory Scaling Performance
Picking The Right AMD AM4 Motherboard For Ryzen

Let us know if you liked this type of coverage by leaving us some feedback below!

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  • Larry Gall

    I’m having a hard time finding an AM4 board that doesn’t have either an HDMI, or worse, a DVI port taking up valuable port space. Are all these boards made for APUs? Does anyone know of an AM4 board, preferably with the X370 set, WITHOUT video ports? I’m looking to upgrade from the FX-8350 and can’t seem to find any boards without those vid ports. I don’t know how to search for it either (adding HDMI to search, even “without hdmi” or “non-hdmi” just seems to give me all hdmi listings). Thanks for any help with model numbers, I appreciate it.

  • Bob Rooney

    3 months later, sill the same $hitty boards. when will we see anything decent?

  • Iason

    well I buy from my friend shop with nice deals and installments.. lol

    So I have to pick my stuff from 2 distributors in my country. (the ones my friend is getting the pc stuff and games). The distributor I always use to get my asrock and msi, have plenty of ryzen and (0)zero am4 boards still!! So I have no idea what memory kits should I pick, because I want 32gigs of ram and at 3000-3200mhz speeds. So I havent bought anything yet, just the psu, ssd, case. Hopefully in less than a month rev.2 boards will appear as well and more memory choices to chose from and one day I may get it! lol

  • Elysiumfire

    Motherboard manufacturers were never going to have boards ready to ship at Ryzen launch, because they did not know how well received the cpu’s would be. So they were right not to take resources and investment from their already established business agendas that are profitable. I certainly wouldn’t do such a thing until I knew for sure that the new cpu would be worth investing in?

    Ideally, AMD Ryzen would have been a very welcomed new cpu, but it received a luke-warm acceptance, in that its arrival was anti-climatic, as it still performed poorly against Intel. In fact, it was disappointing to say the least. Only Ryzen’s pricing makes it really worth looking at, and even then you have to buy a new motherboard and new memory, so you are still looking at nearly £1000 to get set up, and you still fall short of Intel performance. Why couldn’t AMD set up one of their multi-cores for gaming, because that would have made the launch an entirely different affair? AMD has short-changed gamers, and gamers can see from the reviews that Ryzen does not actually support them in the same way it supports multi-tasking.

    Yes, Ryzen brings value in multi-threading and multi-tasking, but where it needed to be good, especially at launch, was in the gaming world, that would have driven sales far greater by bringing gamers over from Intel. On the gaming side, AMD have blown it! Apart from some tactical price cuts, Intel don’t really need to respond too much to Ryzen, as AMD’s lack of pushing the gaming envelope has done Intel’s job for them. Intel’s boardroom must be quietly laughing and applauding Ryzen’s slapstick launch.

    Factor in the motherboard issues, plus the very low motherboard availability, and Ryzen is not worthy of being taken up by the mainstream market as yet. No doubt in time, when all the issues have been ironed out, it may be worthy, but currently it isn’t.

    This coming from a gamer and computer user who hasn’t bought an Intel chip for at least 15 years. It has been so disappointing. I want to upgrade my pc, but if I am going to have to spend up to a £1000 to do so, I am getting into Intel territory, so I may finally bite the bullet and go the Intel route.

    The business coordination between AMD and its motherboard partners has been so sloppy, that it makes you wonder if they are actually worthy of investing in?

  • Bob Rooney

    the motherboard situation is pathetic. the new boards were released without even making them worth their expensive cost. extremely poor memory
    support. some dont even have usb 3.1 gen2. all the boards still only use
    one or two slots for PCIe 3.0. seriously, this is a brand new chipset.
    in this day and age, that’s just embarrassing for $200-$300 boards.

  • Bob Rooney

    the motherboard situation is pathetic. the new boards were released with without even making them worth their cost. extremely poor memory support. some dont even have usb 3.1 gen2. all the boards still only use one or two slots for PCIe 3.0. seriously, this is a brand new chipset. in this day and age, that’s just embarrassing for $200-$300 boards.

  • Thee Mahn

    I can’t wait until SEC see’s Intel in each companies Earnings reports. This time however I hope they hold them accountable for their actions. Still 1 of 17 X370 boards unavailable. This is not the first time.

  • @ndrio

    Oh AMD… I wont be your debugger neither your tester. Maybe Ryzen 2…or 3 to let this thing mature.

  • mikel bledsoe

    your an idiot Arnulf……. Motherboard makers have no issues with AMD and there was no problem letting them see everything before hand so that the consumers dont have to suffer from it and guess what dumbass i have a 1700 in hand and yet i still havent been able to get a motherboard FUCK AMD!!! Ps. Sorry for cursing ive just super fed up with waiting its not right.

    • SuperBeautifulNoise

      I feel you man, I am going to get a lower end board or go back to Intel, Ryzen is amazing but this motherboard supply issue is making me really angry, the store i bought it from NCIX is getting made at AMD too. AMD is risking loosing a lot of sales because of this nonsense!

  • Terry Perry

    Another GOOD Reason were Growing at a Rate most people Don’t get. Every country in 20 years has Doubled and soon will triple in People. There were over a Million Boards ready and sold out in day’s. Nothing you can do because we can DO IT 24-7 which means More People. NO other animal can do that.

  • Alain Lafleche

    Why there is not a lot of AM4 motherboards ? I believe AMD created an artificial embargo … to prevent players from putting a GTX 1080ti …. while waiting for Vega’s coming.

  • erwin moestel

    Would it be much simpler, to have the time to solve this?
    Like all times before mankind did it?
    So how does this work in 2018, all sys are in one row and the
    product-lines and software-makers go in same direction…

    And what would be wrong if AMD brings a fine MObo..
    CPU, MObo GPU all in one complex common Sys…

    why not? fine if m d thinks like Porsche 911..okay??
    make it finer an finer, always a smaller step less marketing
    more output…

  • ddearborn

    Hmmmm

    ““It’s all about the bad coordination, bad communication, bad support and bad timing to launch this platform in my opinion”

    AMD bashing is bad form. And statements like this are nothing more than pure unadulterated FUD. The “PC” online industry is very rapidly going the way of the rest of the main stream media, substituting fake and or adulterated “news”, reviews and benchmarks etc., fully intending to manipulate public opinion.

    I am not singling out legit reviews by any means. 95% of the review sites out their are guilty of this and have been for years. The problem is it has reached the point where their credibility as a group has now become highly suspect. IMHO of course.

  • Rob Irwin

    Well I did receive they following email on 3/10/17

    Dear Rob Erwin,

    Thank you for reaching out to me via email. We greatly apologize for the wait. ASUS is working tirelessly in mass producing the Crosshair VI Hero and improving stock to our retailers.

    New stock for Crosshair VI Hero is coming in every week. Stock for the Crosshair VI Hero is improving substantially versus previous weeks. All pre-orders will be fulfilled within the next 2 weeks.

    Unfortunately there is nothing I can do at the moment to expedite the process. I am fully aware of how disappointing this is and I’m trying my hardest in pushing other channels to make sure these boards are distributed in a timely manner.

    We appreciate your patience and understanding at this time.

    Best Regards,
    Nestor
    ASUS Customer Loyalty – US Support

    Sort of a canned response but it’s the best answer I have yet. Taken at face value it looks like they didn’t have the stock ready.

  • Ronald

    New adopters will run into issues, that’s a given. I have had my fair share of problems on the z77, X58 and z97 platforms. Stop crying

  • MarcusTaz

    Glad I waited to build. How could MSI miss the mark on their $300 flagship…

  • Coach

    BTW, Gigabyte released a beta BIOS F5c–which I downloaded for my Aorus board. That is the 3rd bios since the original on Feb. 13th. So, these guys are hard at work on this obviously! Kudos Gigabyte! (Even though I griped in my support ticket.)

    • soulwise

      it’s the sixth bios if you include the first three revisions that they erased now from the site. as a reviewer i tried them all.

      • Coach

        Yes, I believe you. My board came from the store with f3 on it. So, that is from where I counted.

        • Nathan Kirsch

          I model do you have Coach?

        • Coach

          I have the Gigabyte Aorus AX-370 Gaming 5.
          My temps read better now, not sure if that is from the bios update or what.

        • dave

          Do the duplicate UEFI entries, almost completely barren of anything useful in menus, apparently redundant options for some settings (or they need renaming at least to make coherent sense) really not bother you? The board itself isn’t bad, but the UEFI for it is trash.

        • Coach

          Yes, the menu/submenu issue is a bit annoying but as long I can find what I need to change and am able to do so, I’ll deal with it. But yes, there are things missing. For example memory timings cannot be adjusted piece by piece, just the overall speed and the 5 timings that you read on the box of RAM. The other clocks and the timings (1T 2T) are not there.

        • dave

          I’m a pretty decent BIOS/UEFI modder, got a Aorus Gaming 5 myself. If you are interested in helping me test the modded UEFI I’m working on for the board let me know. I have little faith that Gigabyte are going to fix the UEFI up to anything even close to satisfactory never mind a good standard.

  • Arnulf

    I think this was a reasonable decision on AMD’s part.

    Launching earlier than initially announced and keeping performance data hidden gave them advantage versus Intel’s marketing machine. Intel is forced to react now while AMD is selling their chips.

    People are buying Ryzen chips like crazy and placing orders for out-of-stock motherboards which generates sales for MB makers without them having to commit to having large stockpile of product in sales channel.

    The alternative (where Intel is given enough time to come up with effective counter to Ryzen’s price/performance ratio) doesn’t sound nearly as appealing, neither for AMD nor for MB makers.

    • Ammaross Danan

      It’s a great marketing tool to. Even Apple does it: A shortage creates news and the sense of demand and limitation. The sense of demand helps cause a bandwagon effect so fence sitters actually purchase. The limited supply makes purchasers impulse-buy for fear of not being able to wait until they’ve thought out their decision.
      Fortunately in this case, the product is solid. The demand is justified. I’m just glad I followed Ryzen through the pre-release and pre-ordered. This computer is a beast. 😀

    • Acadia

      I think the motherboard manufacturer was full of isht, and after the bulldozer launches thought again AmD was going to come out with an architecture that just didn’t cut it. And as they readily admitted they spent their time building intel boards. It wasn’t AMD they just didn’t give squat and now are passing the buck, it’s been a long time that AMD has been competitive in the high space so they in my opinion took a wait and see approach to gauge how much interest , how much effort they should expend, and what was the real world performance results.

    • SuperBeautifulNoise

      I want to support AMD but this mobo shortage is driving me crazy, I don’t have a PC in the meantime. The DDR4 shortage and now this BS. What a time did I choose to get a PC. I could get an I7 7700k system tomorrow but i want to support AMD but my patience is almost out.

      • MR. PHILLIPS

        I FELL YOUR PAIN .

        • SuperBeautifulNoise

          I still don’t have a PC I hope I will get it by Saturday a full fucking week since I dropped off my PC, Canada computers sucks!

        • MR. PHILLIPS

          I just ordered the mobo now its the everlasting pain in the Everywhere with the damn Ram. Seller un Amazon are going ape shit high with the prices and Newegg its out of stock. Wtf. Imma go with the flare x 16gb 3200mhz .smmfh. Amd needs to help motherboard manufacturer with this bullsh!t.

  • George Janiashvili

    I doubt this is true on all fronts, some of motherboards had Intel (R) specific bios options (which, obviously, would not exist on Ryzen), some tech reviewers on YouTube said during their chat, so removing a feature (at least hiding it) is as simple as it gets, really doubt whole guilt is on AMD’s behalf

    • Nathan Kirsch

      Wow, that is pretty bad… We’ve seen companies copy others UEFI/BIOS builds before, so that doesn’t seem too far off. Also, keep in mind that most all AMD AM4 boards are using Intel NICs, so maybe some of the code that was copied over was due to that.

      • Hand B

        Except Gigabytes boards are working out the gate without much issue. Asus and MSI are the most messed up right now.

        Going to both there websites they have z270 boards on the main page, so they are more focused on intel.

        • Asak

          My Gigabyte B350 is having problems running my memory at anything over stock (it was running at 2933 on Asrock), so I wouldn’t say the Gigabytes are working with no issues.

      • George Janiashvili

        There’s nothing wrong with such procedures as long as they work, as a matter of fact I’m 3D artist, was in lead of couple small games and I tell ya among the most important factors is saving time.

        And such thing would be absolutely reasonable for BIOSes if they did work, I mean copying to another MB, but I doubt it’d be the most optimized thus the most optimal scenario. For example I have one of those “custom” dual LGA2011 servers, BIOS supplied with it didn’t support Win 10 (needed for DX12 purposes), so upgraded with BIOS that other suggested – BIOS for a server based on this design, but not exact this as this is a “custom” (was made for use on FB and such as I got to know) with no official support for it from the manufacturer, well installed that BIOS everything worked fine except as it turned out system lost “connection” to fan controlling hardware (this server has it separately), was baking lights in Unity and looking at hardware monitor – CPUs get above rated maximum 73 without speeding up fans(you know what kind of sound the server fans make on full speed), CPUs got up to 85 degree Celsius and froze, then system become unbootable. Ended up killing 1 socket and 1 memory channel on existing socket, all because of compatible BIOS.

        This is why I wrote this: My guess is that they simply applied the microcode provided by AMD, made nothing else, no further optimization, no special BIOS for Ryzen, and that’s why they had such issues.

        And on other hand interesting is compatibility issues with RAM and such, because, I don’t know how are things in consumer space, but very very similar RAM throttling scenario is with server RAMs, and by the way overall based on reviews and talks Ryzen acts a lot like Xeons, I suspect their goal was to make a server CPU that they could shrink to such degree that they’d put them in laptops, suspicions: ECC support (they’ve just disabled the ECC R support, or R support is added later as a separate piece of hardware on Naples/chipset, because R is higher volume than unbuffered/non ECC, usually it’s like 64 GB max non-ECC, 128 unbuffered or 1 TB registered :P), the “technologies” to shrink down TDP and power usage as much as possible (all the sensor things, XFR and such, many of which gets disabled while overclocking and temperatures/wattage gets tremendous despite very little performance improvement). So they came up with a design, which instead of shrinking Naples they simply divided it :D, which is really very efficient design though! (the design itself, imagine how much production and per-CPU cost they save by doing this, it’s miraculous design!)

      • Lordken

        cannot find single B350 board with intel NIC, I guess they use it only on 370, so “most AM4 boards” is a bit far fetched

  • Nicholas B Scott

    In short: they underestimated Rizen’s success and screwed the pooch on product availability.

    • Nathan Kirsch

      I think the finger can be pointed at all the parties involved to be honest.

      • Hand B

        Doubt it, they were devoting more resources to the Intel z270 boards because they thought they would sell better.

        • Buster

          You didn’t read the part where AMD moved up the release and kept information secret until 2 weeks from launch date? You don’t think that caught board-partners off-guard?

        • RandSec

          AMD is much smaller than Intel, and simply cannot provide the support to which the MB makers have become accustomed. That growing light in the distance was a big AMD steam train which was not going to be stopping for anybody. Either be ready when it comes, or get off the track.

        • Steve Smith

          Well if you want them to make boards for you then you gotta give them support they ask for. Can’t just leave them high and dry, won’t work out well for you in the long run

        • RandSec

          Oh, please! The MB makers are hardly left “high and dry.” They have just grown soft under Intel support levels. There is limited support because there is limited money. The resources simply are not there for what they want. If they cannot accept that, they may need to re-think their business. Maybe it would be better for AMD to make motherboards, like they do GPU’s.

        • David Van Dromme

          AMD doesn’t make any boards AFAIK – their partners do.

        • RandSec

          The first and reference GPU release is from AMD itself. Obviously, they have somebody make those, just like they have fabs make their chips, but AMD is responsible. It would not take much encouragement for them to do the same in CPU.

        • David Van Dromme

          As far as I know, they are still designed by a partner and stamped with an AMD logo. Most likely candidates would be long standing OEM partners like the ones that also manufactured the AMD retail brand boards in the past. Same goes for the motherboards. Therefore it doesn’t really make sense to claim AMD doesn’t need the board partners. They do need the board partners, but maybe they tend to have a better relationship with some than other ones and tend to prefer to help those “better and more reliable” partners first. My guess is what’s happening is exactly what was stated here in the thread: the board makers are careful to mass produce product and just waiting to produce volume to assure there is enough demand. Some of them have been working on an AM4 product before and were testing early on, others decided to wait – and are now crying because they aren’t ready with stable enough products and shipping the boards in time to get the early adopters.

        • Coach

          That is another good point RandSec.

        • Vincent Ang

          Without the motherboard, the CPUs are practically useless. Ever thought of that? You can’t even think 1 min ahead and you want to criticize people who have been in the business for ages. SMH.

        • RandSec

          If MB makers cannot do the job with what AMD can give, AMD could be pushed into making their own MB and competing in the marketplace, perhaps as a joint venture. They already make GPU MB’s, did you ever think of that? Maybe somebody has been “in the business” too long, and has gotten a little too comfortable. SMH.

        • Anthony Clay

          What I would do for a 1st party motherboard…

        • Acadia

          They used to make boards when they were competitive in the Athlon days, I remember it was a way to get manufacturers prepared … I guess with thevlean years they’ve cut a lot of that investment.

        • Steve Smith

          They changed launch date to just after Chinese new year when manufactures were shut down. Does look like AMD made a poor decisions and didn’t give MB makers time to adjust.

        • Perkuns

          Considering that most of the people knew that Ryzen is coming out in March since mid January, I would dispute the fact that manufacturers were told only 2 weeks in advance

        • Ammaross Danan

          Am I the only one that remembers that they launched the AM4 platform LAST SUMMER for their APUs? Granted, it was for a Piledriver-based CPU, but still…it’s not like it was just dropped in their lap in February.

        • Rob Irwin

          That is a really good point. I had forgotten about that. The AM4 platform was shown to be viable when they released the APU’s which at the time reassured me that AMD was on right track with Zen.

        • Yep; the ASUS X370 prime is just such an example. It was clearly designed for an Bristol Ridge APU as it has the video ports on the back panel, and the first BIOS update was issued in Jan 2017. They could have been mass-producing this motherboard for months but clearly they just didn’t want to. Bad business decisions.

        • The_Countess

          ya i’m not sure where he got that… it’s been Q1 release for months already. so the most it could possibly have been moved up was 4 weeks or so (from end of march to start of march).

        • ZoA

          Problem is his claim release was planed for end of q2 is blunt falsehood as it was known for almost half a year that zen launch was in q1. So he is clearly lying abut that.

          He is also lying engineering samples were unavailable as we had zen engendering samples benchmark leaks for more then a quarter before launch, and they were in fact so widely available that even random French magazine got their hands on them month before launch.

          Only truthful part seems that AMD did not resolve BIOS memory issues in time for launch, but that’s hardly unprecedented or unusual as even Intel X99 platform had similar issues after launch.

          Clearly what is happening is this vendor was to busy focusing on Intel and so they neglected this new market opportunity, and instead of taking responsibility for lack of foresight and inadequate assessment of available market they are making shit up to slander their partner. It is clearly shit company and I want to know who they are so I can avoid their products.

        • Nathan Kirsch

          1) Think you are mistaken about everyone knowing for half a year that Zen was coming out during the first week of March and being announced in February.

          2) ES samples were available, but they didn’t have many features enabled and thus were pretty much useless for board makers. The retail production chips are a very different beast.

          Shocked you feel that way against this company. I am pretty sure that all parties want to improve things and make future launches better.

        • ZoA

          “1) Think you are mistaken about everyone knowing for half a year that Zen was coming out during the first week of March and being announced in February.”

          Well on that you are 100% wrong. Lisa Sue officially announced, during earnings calls back in October 2016, that desktop Zen will be launching q1 2017, then followed by server zen in q2. Furthermore even months back before that tech press was reporting AMD was targeting q4 2016 and q1 2017 as zen launch date, so not only was not zen early, it was actually late.

          Exsample:
          http://www.kitguru.net/components/cpu/anton-shilov/amd-set-to-release-first-zen-based-microprocessors-in-late-2016-document/

          As for those engineering samples being useless in board development i find that argument unconvincing as most board developers had multiple models developed for launch,number of them were shown of during CES back in early January, two months before launch, so clearly there was enough time for development. Only problem is they did not make them in sufficient quantities.

        • David Van Dromme

          In my experience – there can easily be a gap of more then a year between first information disclosed under NDA to a board partner and AMD.

        • Nathan Kirsch

          October call… November (1 month)…. December (2 months)… January (3 months)… February Launch (4 months)… 4 months and no people didn’t know it was launching in February 6 months ago. Final retail processors were not shipped to board makers until 2 weeks before the launch. Your timeline is 100% wrong.

        • That’s a lie; AMD had been telling everyone Ryzen would be available in Q1 2017 for more than a year. They even indicated we could see limited availability in Q4 2016. Ryzen has been ready for a few months and they were quite generous to give the motherboard makers some additional time to play catch up.

          Basically what happened is AMD asked motherboard makers to support their product, motherboard makers had no confidence Ryzen would do so well, so they dragged their feet. Ryzen launches and AMD is totally on the ball but the motherboard makers are not. So they point the blame at AMD to justify their bad business decisions.

          In fact, AMD gave them even more time than they needed– motherboard makers could have been validating their boards on Bristol Ridge CPU’s as far back as a year ago since they are socket compatible. AMD provided all the runway they needed but the motherboard makers didn’t dare invest in AM4. Their loss.

        • David Van Dromme

          I don’t know about the timing, but from my past experience dealing with AMD and importing motherboards from an OEM @ my previous job I could state that – unless their way of working has drastically changed – many partners generally know well in advance about future products, but they are under NDA. Note however it does take a whole engineering team time to design, debug and usually a few revisions before they get to market & then the production still needs to be planned in and all components need to be sufficiëntly in stock for a production run. This usually entails 1000s of different components per motherboard. Many people do not think about the planning that is involved. Not everybody has their own SMT production line either, or manufactures their own PCBs. Some of these things can be outsourced.

        • Akai Maho Miru

          However, there were plenty of leaks weeks ahead of time (month) stating the date they actually launched so ‘caught of guard’ is really bs.

        • Akai Maho Miru

          Not to mention, they can’t really play the caught off guard card, plenty of people stated the date unofficially or not.

        • Lordken

          AMD providing agesa update to sort out memory issues after ~month after launch clearly points towards AMD failure to not be prepared for launch (I had feeling they rushed this launch, not just memory but also CCX latency), or simply ignoring OEMs (as stated in article) requests for help/collaboration as otherwise I cant imagine how such quite major issue (especially as ryzen is “hyper sensitive” to memory clocks) could have escaped even most basic QA testing.
          Though OEMs probably didn’t pay as much attention as to intel release, that may be true, but even with that it looks AMD wasn’t very helpful it looks.

      • ELLAS

        I wonder if Intel had something to do with this nonsense? I mean, its quite evident Ryzen is the best Price Performance at the moment, and this will continue as soon as Ryzen 5 and 3 are released.

        • Nick

          Well, Intel is switching to 10nm chips later in the year. Maybe they did move the launch forward in fear of Intel.

        • The_Countess

          actually intel’s 10nm in 2017 will be low power mobile parts only.
          In fact they’ll be releasing a new 14nm chip with 6 cores on a main stream (desktop) platform next year.

          so 10nm on the desktop won’t happen for almost 2 years a least. and i wouldn’t expect anything really impressive when they do come.

        • Coach

          What about the rumored i7-7740? I emphasize rumored

        • The_Countess

          a 100mhz clockspeed bump (that’s less then 2.5%), and still on 14nm, according to the rumors.

        • Chris Hunter

          Everything is refreshes. Intel was not ready for ryzen, they thought AMD wouldn’t do it. They focused on other ventures and spent way to much capital on bad projects.

        • Coach

          True Chris but it appears their “Optane” R&D will be lucrative. Yes, refresh is accurate.

  • Weevilone

    I love how AMD is trying to spin it. It makes them calling out the board partners laughable.

    • RandSec

      AMD is not making much money yet, so they do what they can with what they have. Nobody is just sitting around. When the parts are ready they come out so they can be sold. AMD is not waiting for “the ecosystem” to catch up. The PC motherboard partners need to step up and join the fight instead of whining that AMD is not like Intel. That is not news.

    • ELLAS

      You clearly don’t now how this industry runs. AMD provides the Chipsets. The rest is for the board makers to do there thing. Have they? Absolutely not, not good enough.

      • Weevilone

        Yes it’s on the motherboard makers to do their thing, but it’s AMD’s success or failure on the line here not the motherboard partners. AMD should be doing every single possible thing to make sure that they are successful by supporting everyone involved. I think the article makes it pretty clear that they didn’t do that, and AMD had some choice criticism to boot.

        AMD can faceplant here and the end result is the board partners going back to kicking out high quality Intel boards.

        • Oscar

          It is totally about motherboard maker success, the margins on AMD boards (given the demand) will be better than on intel, due to their inexpensive chipsets all rest being the same.

    • gparmar76

      AMD only provides the choosey and micro code updates..The rest is on the board company…They dropped the ball, not AMD…Sure they want to blame AMD because it’s been an Intel world for a decade…You can bet they are getting in gear now that they realize Ryzen is a superior product.

  • Weevilone

    Typo in the “oh the dreaded .25…” sentence. You refer to AMD but mean MSI.

    • Nathan Kirsch

      Thank you for catching that typo! Fixed!

  • Mr Hammer

    Oops, sounds like AMD has some apologies to make.