Vista SP1 customers get free support

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Microsoft has sought to appease frustrated Windows Vista customers by giving away free support to anyone struggling to install service pack one (SP1).

A huge swath of people has been frozen out of the upgrade until an unknown date in April, but some were able to manually download SP1 as of last week via the firms Windows Update website.

However, a heap of complaints have been stacking up on the firms official Vista blog, over troubles with the service pack install.

So, in an apparent attempt to ease some of the grumbles, Microsoft blogger Brandon Le Blanc says that anyone, including customers with original equipment manufacturer (OEM) copies of Vista, will be eligible for free SP1 installation support.

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