Microsoft Surface Pro AC Power Cord Recall


Microsoft has announced a voluntary product component recall on all Surface Pro AC power cords sold before March 15th, 2015. This recall could possibly impact those that own a Microsoft Surface Pro, Surface Pro 2 or Surface Pro 3. If the AC power cord is wound too tightly, twisted or pinched over an extended period of time there is a potential risk for the cord that connects the power supply unit to the electrical socket to overheat. Microsoft says that there have been no reports of serious injuries caused by the AC cord overheating but they are being proactive and replacing all the AC power cords for their customers to be on the safe side.

Surface AC Cord Recall

Anyone who bought one of the aforementioned Surface Pro PCs should get the free replacement AC power cord from Microsoft as soon as possible. To see if you qualify for a free replacement and begin the exchange process, please visit

surface cord wrapping

Power cords, like any other metal wire or cable, can be weakened or damaged if repeatedly twisted or bent in the same spot. Dont wrap your power cord too tightly, especially around the power brick. Instead, wrap it using loose coils rather than tight angles! This is something you should do with all your power cables!