BlackBerry outage blamed on new storage feature
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A massive service outage of BlackBerry e-mail devices earlier this week resulted from a new storage feature that was not sufficiently tested, device maker Research In Motion said.
RIM said it was able to rule out concerns that the failure was caused by a security breach into its system or an inability to provide enough capacity to nearly 8 million subscribers, according to a statement issued late on Thursday. RIM also found that the outage was not caused by any flaws in its hardware or its main software infrastructure.
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