FCC extends 911 deadline for VoIP providers

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Tens of thousands of people have not acknowledged that they understand VOIP’s 911 service have been granted extra time to get it taken care of. The decision to extend the cutoff deadline follows a letter from a coalition of VoIP providers, including AT&T and MCI, who complained that customers would be left stranded in an emergency come Tuesday. At least 35,000 people could have been left with no service at all.

The Federal Communications Commission said it would delay a Monday deadline for providers of Internet-based phone calls to get acknowledgments from their customers that they understand the problems they may encounter when dialing 911 in an emergency. Providers of the phone service, known as Voice over Internet Protocol or “VoIP,” had been told by the FCC that they should disconnect service by Tuesday to people who had not responded.

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