Problems plague World of Warcraft

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Players are being left frustrated and angry by ongoing problems with online game World of Warcraft. Some are suffering long delays to get into the game, others report countless small hold-ups during play and the disappearance of the interactive parts of the Warcraft world. Intermittent server crashes have thrown players out of the game at key moments.To answer criticisms, Warcraft maker Blizzard has posted a long explanation of how it is tackling the glitches.

To answer the ongoing complaints, Shane Dabiri, lead producer on the World of Warcraft development team, posted a lengthy document to the game’s official forums on 3 May. In it he said Blizzard was “not happy” with the performance of the game’s 336 realms in the US and Europe. Each realm is a copy of the Warcraft game world. He said Blizzard was adding 22 realms in North America and 30 in Europe to help manage growth. Also ongoing were upgrades to hardware and software to support existing copies of the world. Blizzard also planned to start a migration scheme which would let players, for a fee, move to a server so they can adventure with their friends. Finally, he said, Blizzard was moving to improve the log-in system to reduce delays. He said a new authentication system was being rolled out that should be in place in the US and Europe by the end of May.

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