Puget Systems has been keeping track of all sorts of hardware data for the systems that they built in 2013. One of the most important things Puget Systems tracks is the failure rates of individual components. Reliability is critical for them as a company, so this data is saved to see if there is a failure trend when it comes to individual components, product lines, and overall brand failure rates. With 2013 coming to a close, Puget Systems was nice and shared this data with the public! The failure rates observed are very low, but Puget Systems uses parts for big name hardware makers that are known for their reliability.  For example, they have a zero percent failure on Kingston HyperX DDR3 1600MHz 4GB Low Voltage memory kits! 

In addition to tracking their own systems, they also tracked failures for home built systems versus their own built systems and found some rather interesting results. Be sure to take a look as they show that Intel/NVIDIA systems have a lower chance of having an hardware failure against an all AMD system!

puget-system-reliability

puget-system-reliability2

"What this shows is that if you built an Intel/NVIDIA GeForce system yourself, based on past failure rates you have about a 1 in 7 chance of there being some sort of hardware problem. But if you purchase the exact same system from Puget Systems, this risk goes down to a 1 in 30 chance since we catch the majority of the hardware problems before you would even see the machine. Similarly, if you build an AMD/AMD Radeon system yourself, you have a a 1 in 5 chance of having a hardware problem versus a 1 in 27 chance if you purchase the exact same system from Puget Systems. In short, our data indicates that you are approximately 4-5 times more likely to encounter a hardware problem when building a computer yourself than when purchasing a complete computer from Puget Systems." - Puget Systems