FCC Says No Cutoff for Internet Phone Customers

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Internet telephone providers do not have to cut off U.S. subscribers even if they are not provided enhanced 911 emergency service which gives dispatchers their location and phone number, U.S. communications regulators said on yesterday. This goes against what they have said for nearly a year. What a waste of time and money!

Existing customers did not have to be disconnected, but the FCC said Internet telephone providers would have to cease marketing and accepting new customers in areas where they are not connecting 911 calls with the person’s location and phone number, according to guidance issued on Monday. VOIP providers have complained that they face numerous hurdles to offering enhanced 911 service, including accessing the necessary databases operated by other telecommunications providers.

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