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Consumers Are Dissatisfied with Netbooks
A new survey shows that a lot of consumers who buy netbooks may be dissatisfied with their purchases. In late spring, consultant NPD surveyed 600 online consumers to gauge their impressions of the popular mini-laptops called netbooks. The survey yielded some surprising results: Sixty percent of consumers thought that netbooks would function exactly like regular laptops. As a result, only 58% of consumers who purchased a netbook instead of a laptop were satisfied with their purchase.
Consumers aren’t using their netbooks as intended, for light Web browsing and e-mail via Wi-Fi or 3G wireless networks outside the home. Some 60% of the netbooks purchased never leave the house, according to NPD. After making their purchase, many users realize the netbooks’ chips aren’t as fast and capable as those of laptops, and don’t support video as well.
Posted by | Fri, Jun 26, 2009 - 11:36 AM
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