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Galaxy SIII vs iPhone 4S: User Problems Compared In FixYa Report

FixYa, the leading product Q&A destination on the web, has released the first report that compares consumer issues on the most popular smartphones. The smartphones compared are the Samsung Galaxy SIII, Apple iPhone 4S, Samsung Galaxy Nexus, RIM Blackberry Curve, HTC Titan II, and finally the Nokia Lumia 900. The smartphone report, which was released today, has compared the market-leading devices based on its finding from the thousands of troubleshooting results consumers have posted on their product Q&A website. Below you will find the top five problems for each device in FixYa's Smartphone Report along with a percentage of just how many users requested troubleshooting for a problem in that category.

Samsung Galaxy SIII Problems

• 1. Microphone Malfunction – 50%
• 2. Battery Life – 15%
• 3. Device Gets Hot – 15%
• 4. Internet Connection Issues – 10%
• 5. Other – 10%/li>

Apple iPhone 4S Problems

• 1. Battery Life – 45%
• 2. Can’t Connect Wi-Fi – 20%
• 3. Bluetooth Connection – 15%
• 4. Siri Complaints – 10%
• 5. Other – 10%/li>

Samsung Galaxy Nexus Problems

• 1. Microphone Malfunction – 55%
• 2. Battery Life – 20%
• 3. Can’t Connect Wi-Fi – 10%
• 4. General Usability – 10%
• 5. Other – 5%/li>

Blackberry Curve Problems

• 1. Random Reboots – 40%
• 2. Software Errors – 20%
• 3. Missing Applications – 20%
• 4. Memory Card Error – 10%
• 5. Other – 10%/li>

HTC Titan II Problems

• 1. Screen Resolution – 35%/li>
• 2. Can’t Find Applications – 20%
• 3. Camera Quality – 15%
• 4. Battery Life – 15%
• 5. Other – 15%/li>

Nokia Lumia 900 Problems

• 1. Tinted Purple Screen – 25%/li>
• 2. Camera Button – 20%
• 3. Can’t Find Applications – 20%
• 4. Battery Life – 20%
• 5. Other – 15%/li>

As we can see from the FixYa report, it's not always a pleasant experience when using a smartphone. That said, with a report like this documenting these issues hopefully future versions of these products will see more improvements. After all, the FixYa Smartphone Report was generated by gathering data from 25 million users, 650,000 experts, and 15 million product problems and solutions, giving a unique and transparent look into what problems consumers are facing with their smartphones. For those wanting a more indepth look at the FixYa Smartphone Report can find it here.

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Posted by | Fri, Jul 06, 2012 - 03:55 PM

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