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VOIP Users: Acknowledge 911 Service Issues Now!

If you are reading this news post chances are you have at least one Voice over Internet Protocol (VOIP) line at the office or in the home. The Federal Communications Commission (FCC) has set a deadline on Monday the 29th as an interim safeguard while VOIP companies, rush to comply with an FCC order requiring full emergency 911 capabilities by late November. If you're concerned your Internet phone service might be cut off, contact your service provider. Below is a list of some of the major VOIP providers and their webpages. AT&T - consumer.att.com Cablevision - optimumvoice.com 8x8 - packet8.net TimeWarner - timewarnercable.com Vonage - vonage.com

Providers of Internet-based phone services may be forced next week to cut off tens of thousands of customers who haven't formally acknowledged that they understand the problems they may encounter dialing 911 in an emergency. The FCC issued its order in May after a series of highly publicized incidents in which VoIP users were unable to connect with a live emergency dispatch operator when calling 911. Vonage, AT&T and other carriers have indicated that they plan to comply with the FCC deadline to disconnect customers.

MSNBC Technology News

Posted by | Wed, Aug 24, 2005 - 10:06 PM